Ultimate responsible party for the end-to-end performance of the overall Federal Exchange
This is true. But the level of work that the contractor provided, even though they weren’t the “quarterback” was so unacceptably low that it doesn’t matter much.
If you’re the quarterback for a football team, and you pass the ball to your wide receiver who proceeds to catch the ball, then stop, wrap it up in a bow, and hand it to the opposing team, then you are to blame for only one thing: using poor judgment in passing it to that guy in the first place.
CMS is guilty of handing the ball to CGI federal in the first place. But because of the IDIQ contract they had early on, they didn’t have much of a choice.
To help improve the meaning of these lyrics, visit “Prepared Testimony for the Healthcare.gov Hearing” by Cheryl Campbell - Senior Vice President CGI Federal, Inc and leave a comment on the lyrics box