In fact, Rap Genius just released a gem that makes New Relic display the actual time your app spends queuing rather than always displaying 0

from LEMON – Money Trees (Rap Genius Response to Heroku) on Rap Genius

Meaning

Download heroku-true-relic today!

These new accurate queue numbers confirm the results of our simulations: we are currently running 250 dynos (monthly bill: $27,000) with an average throughput of ~11000 requests per minute

A simulation with those numbers estimates that the average queue time should be around 290ms, which is very close to the 324ms average New Relic now reports. We don’t have a ton of data yet with the accurate request queueing, but that’s pretty close!

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